Timeless Medical Systems Achieves 2x Vendor Risk Efficiency With Drata

Challenge

• A small security team needed to achieve SOC 2 readiness quickly without increasing headcount

• Compliance data and evidence lived in spreadsheets, shared drives, and disconnected files

• Manual vendor risk management slowed evaluations and reduced visibility

• Healthcare industry makes scaling trust critical due to protecting patient data

Solution

• Implemented Drata to automate SOC 2 readiness and continuous compliance

• Centralized policies, controls, evidence, and monitoring in a single platform

• Leveraged built-in AWS integrations to monitor infrastructure compliance

• Adopted Vendor Risk Management to evaluate, track, and document third-party risk in one view

Results

• Realized a 2× efficiency improvement in vendor evaluations and ongoing assessments

• Scaled compliance programs without expanding the security team

• Achieved SOC 2 audit readiness in under a year

Background

Timeless Medical Systems is a healthcare technology provider delivering highly specialized solutions that support critical clinical nutrition management workflows across the healthcare ecosystem. Operating in an environment where trust directly impacts customers and patients, Timeless Medical Systems must demonstrate strong security and compliance practices at all times.

As the company began its SOC 2 journey, compliance responsibilities fell to a lean team managing multiple priorities. Regulatory frameworks including SOC 2 and HIPAA were essential from the start, with GDPR and ISO standards added as the business grew. Manual processes and spreadsheet-based tracking made it difficult to maintain real-time visibility or scale efficiently.

“We deal with sensitive information in the healthcare space,” said Jodi Page, Information Security Program Manager at Timeless Medical Systems. “It’s critical to build trust with our customers.”

Accelerating SOC 2 Readiness Without Adding Headcount

Timeless Medical Systems needed to become SOC 2 ready quickly while maintaining a lean security team. Prior to Drata, the team was living in 'spreadsheet purgatory.' Historical compliance data lived in spreadsheets and shared drives, making it difficult to track progress or maintain consistency as requirements expanded.

With Drata, the team centralized controls, policies, and evidence in a single platform and moved quickly through implementation. Built-in guidance and structured workflows allowed Timeless Medical Systems to progress confidently toward audit readiness without slowing other business priorities.