Syncron Unifies Global Compliance and Scales Framework Management with Drata’s Automated Platform
Challenge
- Compliance data lived in disconnected systems including legacy asset tools, shared-drive evidence folders, and spreadsheets.
- Increasing industry and customer-driven regulatory complexity across Europe and the United States created difficulty maintaining consistency across eleven frameworks.
- Frameworks operated independently, with no unified control structure to align requirements.
- Stakeholder conversations relied on manually curated reports with limited real-time visibility.
- Scaling compliance operations required significant manual effort and constant reconciliation.
“The problems we were running into before adopting a GRC system was complexity of requirements, complexity and disconnection of the frameworks, and disconnection of all of that from the reality.”
Solution
- Adopted Drata as a unified platform to centralize controls, evidence, and testing workflows.
- Implemented automated mapping across eleven frameworks, reducing manual interpretation and overlap.
- Connected controls, automated tests, dashboards, and evidence collection into one continuous workflow.
- Enabled rapid onboarding of new frameworks through a centralized control library and automated processes.
- Enabled deep customization of controls, workflows, and mappings so the platform could adapt to Syncron’s complex operating model rather than forcing an out-of-the-box approach.
“With Drata, our GRC workflow today looks quite simple… We purchase an additional framework, map it to our control library, and we start our compliance journey automatically.”
Impact Highlights
Unified Compliance Program Across Eleven Frameworks
Drata’s centralized control library allows Syncron to manage all frameworks cohesively and maintain a consistent posture at scale.
Real-Time Visibility Across Controls and Dashboards
Automated testing and connected controls provide continuous insight into posture, reducing manual interpretation and improving clarity.
High Trust Center Engagement and Transparency
Within two months of launch:
- 70% of active customers visited the Trust Center in just a month after launch.
- 1,500 total views across roughly 300 customers
- 100% of respondents said the Trust Center was helpful
Background
Syncron supports manufacturers and distributors worldwide with products and services that require a strong, dependable compliance posture. The company operates within complex regulatory environments that include SOC 2, ISO 27001, GDPR, CCPA, NIST AI, NIS-2 Cybersecurity Core, CSA CCM, and additional frameworks.
Before Drata, Syncron managed compliance activities across several disconnected systems. Assets were stored in legacy tools, evidence was kept in shared drives, and spreadsheets were used to manually bring information together. These processes worked for a time, but as Syncron grew, the lack of centralization created friction in maintaining clarity and alignment across teams.
At the same time, Syncron was operating in an increasingly complex regulatory landscape. Requirements across Europe and the United States continued to evolve, and each new framework introduced its own expectations around controls and evidence. Without a unified structure in place, the team needed to spend significant time interpreting, reconciling, and communicating framework requirements.
This dynamic made it difficult to scale. Compliance conversations often required manual preparation, internally and externally, and the organization recognized the need for a modern foundation that could support its global reach and growing portfolio of frameworks.
“We are overregulated in Europe and very soon we'll be overregulated in the US… Doing it without a GRC system is quite a problematic job.”
Automating a Complex Multi-Framework Program
As Syncron expanded, the team needed a way to manage eleven different frameworks without duplicating work or losing consistency across regions and requirements. Before Drata, each framework operated independently, and aligning them required significant manual interpretation. Teams had to understand where requirements overlapped, reconcile them across spreadsheets, and manually maintain documentation as new versions or regulations emerged. This approach became increasingly difficult as the organization matured and compliance expectations grew.
Drata introduced a unified control library that brought structure, clarity, and predictability to Syncron’s global program. Frameworks such as SOC 2, ISO 27001, GDPR, CCPA, NIST AI, NIS-2, Cybersecurity Core, and CSA CCM could be mapped to a centralized set of controls, allowing Syncron to adopt new frameworks quickly while reducing operational overhead. What once required extensive reconciliation work became a streamlined, automated process that allowed the team to scale with confidence.
“About sixty percent of our job was trying to connect all of these disconnected parts. We were always dreaming of connecting all of the frameworks, and Drata finally made it possible.”
Real-Time Visibility Through Connected Automation
Before Drata, Syncron lacked a real-time view of their compliance posture. Evidence storage, control tracking, and status updates were distributed across multiple systems, which meant the team had to manually assemble dashboards or reports whenever leadership or customers needed insight. This slowed decision-making and made it challenging to identify gaps or trends until someone went looking for them.
Drata replaced these fragmented workflows with a connected ecosystem where controls, evidence, and automated tests flow naturally into dashboards and reporting. The platform provided Syncron with continuous monitoring and a single source of truth, eliminating the need to manually maintain spreadsheets or refresh static status summaries. The team now has instant insight into progress, risks, and areas requiring attention, enabling better alignment across engineering, GRC, leadership, and customer-facing functions.
“Everything in Drata that we use today… from the dashboard to the connection tab… how controls are flowing to automated tests… how automated tests impact the dashboard.”
Strengthening Customer Trust Through Centralized Data
Syncron’s customer base expects transparency and assurance, and before Drata, demonstrating compliance readiness often required manually curated packages and repeat explanations. Customer conversations depended on evidence assembled across multiple systems, making it difficult to provide a consistent, real-time picture of Syncron’s posture. Internally, teams faced similar challenges when trying to align on status or communicate progress across engineering and leadership stakeholders.
With the SafeBase by Drata Trust Center, Syncron centralized compliance data and created a seamless experience for both internal and external audiences. The Trust Center became a critical extension of this strategy, offering customers a self-service destination for security and compliance information. Engagement quickly exceeded expectations. Within two months, 70 percent of active customers had visited the Trust Center, generating 1,500 views, and 100 percent of respondents said the experience was helpful. This shift transformed compliance from a manual communication effort into a living, transparent system that strengthens trust and accelerates conversations.
“Seventy percent of our active customers visited the Trust Center in the first two months, and one hundred percent said it answered all of their questions. That told us immediately we were doing the right thing.”
Enterprise-Scale Customization and Flexibility
As a global organization operating across eleven frameworks and serving complex customer environments, Syncron required a compliance platform that could adapt to its operating model. Prior to Drata, customizing processes across disconnected systems often required manual workarounds and constant adjustments as requirements changed. Syncron needed a solution flexible enough to support its scale without forcing the business to reshape internal workflows.
Drata provided the customization depth Syncron needed. The team tailored controls, mappings, workflows, and framework structures to align with how Syncron operates globally. This ensured consistency across frameworks while allowing Syncron to maintain its established processes. Drata’s design and flexibility enabled the GRC team to refine their environment and adapt quickly as their compliance program expanded.
“We are customizing almost everything. Our company is not something you can serve just from the box. We need customizations”
What Drata Unlocked for Syncron
- A unified control library spanning eleven frameworks
- Faster onboarding of new frameworks
- Continuous monitoring with real-time insight
- Centralized data improving communication and trust
- A scalable, future-ready compliance foundation
“Drata connected the parts of our compliance program that we had been trying to connect for years. It finally brought everything together in one place.”
Future Outlook
Syncron sees Drata as a long-term partner in scaling its global compliance operations. The team values Drata’s design intuition, responsiveness, and ability to support complex, evolving requirements. As Syncron continues to expand, it plans to deepen automation, broaden framework adoption, and rely on Drata as the central platform that supports its global trust and compliance strategy.
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